I am very pleased with this company to say the least! This laptop was well packaged to prevent damages, the quality of the product is excellent with many great features. I must say that their service is fantastic! I had some driver issues trying to transfer the backup from my old laptop to this new one, but their sales representative, Yecole, along with their technician walked me through it step by step. It works perfectly! I highly recommend this company and will purchase from them again in a heartbeat.